Terms and Conditions

By using the International Urogynecological Association’s (IUGA) Online Store, you agree to be bound by the terms and conditions below. Please read them carefully. If you do not wish to be bound by these terms and conditions, you should not access or use the IUGA Online Store Website.

The materials contained herein include information and facts and the opinions and recommendations of various individuals and organizations regarding medical resources, and governmental regulations, statutes and practices, and potential changes to same. Notwithstanding anything to the contrary stated or implied in any of the materials available herein, IUGA and its employees, members, officers, directors, affiliates, agents, volunteers and contractors cannot and do not make any representation, warranty, endorsement or guarantee, express or implied, regarding (i) the accuracy, completeness or timeliness of any such information, facts, or opinions or (ii) the merchantability or fitness for any particular purpose thereof, nor shall any of such materials be deemed the giving of medical or legal advice by IUGA, its employees, members, officers, directors, affiliates, agents, volunteers or contractors. Likewise, references to professionals and/or institutions listed on the website does not constitute an endorsement of those professionals and/or institutions, and should not be construed as a representation, warranty, certification, approval, recommendation, or referral by IUGA of those professionals and/or institutions. All users should consult their own medical or legal advisors, applicable regulatory entities, and other sources of medical or legal information and advice for any opinions or recommendations with respect to their own situation. The sale of items on the IUGA on-line store is intended by IUGA to further our charitable and educational purposes.

Neither IUGA nor its employees, members, officers, directors, affiliates, agents, volunteers or contractors shall be liable to you or any other person or entity for any loss or injury or any direct, indirect, incidental, consequential, special, punitive, or similar damages, or any other damages of any nature whatsoever arising out of any of the materials (or any portion thereof) contained or not contained herein. BY ACCESSING THE IUGA ONLINE STORE, YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST IUGA AND ITS employees, members, officers, directors, affiliates, agents, volunteers and contractors ARISING OUT OF YOUR USE OF THE IUGA ONLINE STORE AND THE INFORMATION CONTAINED HEREIN.

The materials displayed and for sale on the IUGA Online Store, including without limitation all editorial materials, informational text, photographs, illustrations, artwork and other graphic materials, and names, logos, trademarks and service marks, are the property of IUGA or of the parties furnishing such materials to IUGA and are protected by copyright, trademark, and other intellectual property laws. Any such content may be displayed and printed solely for your own use, and you agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any other person or entity without the express prior written consent of IUGA.

You agree to indemnify, hold harmless and defend IUGA and its employees, members, officers, directors, affiliates, agents, volunteers and contractors from and against any and all claims, liabilities, costs and losses, including reasonable attorneys’ fees, arising from any violation of these terms and conditions by you.

If any portion of these terms and conditions is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties and the remainder of the provisions shall remain in full force and effect. IUGA’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between parties, nor trade practice shall act to modify any provision of these terms and conditions.

IUGA intends to comply with the provisions of the Digital Millennium Copyright Act. Please direct any notices of claimed copyright infringement to the address or telephone number below:

David Casalod
Executive Director
International Urogynecological Association
PO Box 1233
Lakeville, MN 55044
Email: office@iuga.org
Telephone: +1 (952) 683-9037
Fax: +1 (612) 808-0491


Packages are generally dispatched within 5 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. Packages shipping domestically will generally be received within 8 days from order placement and those shipping internationally will generally be received within 17 days from order placement.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. You may receive an additional invoice for shipping via e-mail if the final shipping amount exceeds the amount you were originally charged for shipping. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Boxes are amply sized and your items are well-protected.


Returns will be accepted on a case-by-case basis. If you have an issue with one of the items you received from the online store, please e-mail store@iuga.org with your full name and your reason for wanting to return the item within 10 days of receiving it. An IUGA staff member will let you know if your item can be returned.


IUGAstore.com protects information both online and off-line. The transmission of information, including any payment information, is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job (for example billing administration or the development team). Employees are required to use password-protected screen-savers and keep their computers up-to-date.